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Frequently Asked Questions: Product

What are the touch surfaces made of? 

The touch surfaces have sodium chloride or basic table salt as the sole active component. (Coloured touch surfaces have food grade colouring agents added to the salt). Salt, when compressed under pressure, becomes smooth and ceramic-like and can be shaped into different touch surfaces.

How safe are the touch surfaces?

The touch surfaces are 100 per cent safe. They are made entirely of sodium chloride or regular table salt (coloured touch surfaces have food grade colour). Salt has been deemed safe for consumption, safe for use in drugs and medications, and safe for the environment.

Does salt rub-off on hands when I touch these surfaces?

Salt does not transfer from the touch surfaces onto hands when touched. The touch surfaces have been created where the salt has been compressed under high pressure to form a ceramic smooth tile surface. Touching the surface gives the same feeling a touching a ceramic tile and behaves in the same way.

Will the salt affect the environment?

No. Salt is safe for the environment and is present naturally in oceans, rocks and soil. The salt we eat comes from salt mines in the earth. Salt is also spread into the environment in vast quantities as road salt during the winter. Environmental regulators approve that salt is safe for external use.

Will the touch surface dissolve away if cleaned?

No. The salt used in the touch surfaces has been compressed under high pressure to create a hard, ceramic-like surface. It can be cleaned with regular cleaning agents and will retain its structure, shape and feel. It is very durable and will not get damaged easily. Normal wear and tear can be expected.

Will the touch surfaces melt on hot summer days?

No. Salt, when compressed under high pressure, transforms its properties to become a hard surface. Compressed salt is very durable and will not melt or lose their shape or structure if left exposed to the sun or heat. The melting point of salt is 800 degrees Celsius, which is a higher melting point than aluminum. 

Will it affect other products that it comes in contact with?

No. There will be no effect if sodium chloride, or common salt, comes in contact with any other products. Salt has been listed as an inert ingredient by environmental regulators. Products used in regular cleaning or maintenance can come in contact with the touch surfaces and have no compatibility issues or any adverse effects.

What happens if it breaks? Does it form sharp edges?

Like any hard surface, the touch surfaces may break if dropped from hand. In that eventuality, they may produce sharp edges. As a solid surface it is no different than common solid items made of glass or any other metal. However, the likelihood of it causing harm to any person is low.

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